Emerpro’s timely servicing of our UTAX machines at Lulu Malls has consistently been both efficient and dependable, ensuring minimal downtime and optimal performance. Their unwavering commitment to service excellence, prompt support, and proactive approach has been instrumental in maintaining operational continuity and enabling us to deliver a seamless experience for our customers and staff every day.

Our leased UTAX machines have been consistently and comprehensively serviced by the knowledgeable Emerpro team, whose prompt, attentive support ensures seamless, trouble-free operational performance from day one. Their dependability and willingness to go the extra mile have been truly invaluable to the efficiency and success of Abu Dhabi Refreshments’ day-to-day business operations.

Emerpro’s Odoo ERP transformed METRO-MAC by tailoring modules from CRM to a specialized Calibration system central to operations. Today, our processes operate seamlessly, errors are significantly reduced, and collaboration across departments is stronger than ever. Beyond offering technology, Emerpro delivered clarity, confidence, and a trusted foundation to scale successfully into the future.

Partnering with Emerpro for our Newgen ECM implementation has truly been a game-changer, transforming efficiency and collaboration. With seamless integration into our Oracle ERP, our teams can now access and view documents directly within Oracle—eliminating delays, improving efficiency, and ensuring complete visibility across our operations. Emerpro’s expertise made the transition smooth and value-driven.”

We have used Newgen’s Enterprise Content Management platform for four years with exceptional results. It streamlined operations by digitizing processes, integrating with SAP, and supporting Dubai’s paperless strategy. Document retrieval is now simple, with greater visibility and control than expected. We are very satisfied with the product and support from Newgen and their partner.

Emerpro has consistently ensured prompt and reliable servicing of our UTAX machines, delivering a standard of professionalism and responsiveness that sets them apart. Their expert support and dedicated service have played a pivotal role in sustaining Memaar’s operational continuity, allowing our business to function smoothly, efficiently, and without interruption—day after day, even during peak periods.

Orient Insurance, UAE’s largest provider, adopted Newgen ECM products (Omniscan & Omnidoc) in 2019 for digitization and paperless processes. The platform automated workflows with a centralized repository, enhancing efficiency, reducing costs, and improving customer experience. We are highly satisfied with Newgen’s performance and the support of their local implementation partner.